Senior Helpdesk Administrator

Career Portal
Phoenix, AZ
Job Description
We are seeking a Senior Helpdesk Administrator to support our premier client in Phoenix, Arizona. The successful candidate will have a broad understanding of IT services structure, troubleshooting skills, and experience with various technical tools and software.

Requirements

  • Minimum 3-5 years working experience in the IT field
  • Customer service and interaction skills
  • Technical certifications such as AWS, Microsoft, or network-related certs (A+, Network+, Security+)
  • Experience with Intune, O365, PowerShell commands, Active Directory, DNS, DHCP, AWS SysOps, Palo Alto firewall, and IIS

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Competitive compensation
  • Generous Paid Time Off
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