Senior Helpdesk Technician

Requirements

• Inventory Management related: Manages the lifecycle of the asset class.
• Maintains efficient inventory bookkeeping by creating systems of records with auditable controls
• Determines the overall suitability and health of assets to ensure that each asset is performing to its specifications, and fulfills the required business need
• Reconciles IT capital asset purchases on an annual basis.
• Reconciliation between inventory in the systems with physical count.
• Provides quality control of the asset data in the Inventory Database.
• Responsible for distributing IT assets.
• Conducts periodic physical inventories of all appropriate assets.
• Manages user acknowledgment of IT assets received.
• Responsible for quality and efficiency of problem resolution where Asset Management is required.
• Reviews all asset discrepancies.
• Review asset inventory information in the physical environment for variances with asset records in the inventory systems and provides resolutions.
• Analyses all variances and makes recommendations to perform inventory cycle count.
• Initiates end of life, salvage process for assets.
• Audits asset inventory in storage.
• Prepare decommissioned assets for Auctioning.
• Contact vendor to replace
  epair warrantied Assets.
• Work with auditors for annual inventory Audit.
• Occasionally need to visit and verify assets in 59 remote sites.
• Responsible for tagging and taking inventory on new assets.