Senior Implementation Manager

Customs Goods LLC
Carson, CA
Job Description
Role Overview

The Senior Implementation Manager leads the onboarding and integration of new clients, projects, and solutions within a 3PL network, ensuring operational, technical, and customer-specific requirements are met through effective project management and cross-functional collaboration.

What You Will Do

Responsibilities include overseeing the client onboarding process, developing project plans, coordinating cross-functional teams, integrating logistics platforms, and monitoring key implementation KPIs.

Why It Might Be a Fit

A successful candidate will have strong project management skills, excellent communication and negotiation skills, and a proven track record of leading complex projects in a fast-paced environment.

Requirements

  • Bachelor's degree in Supply Chain Management, Business Administration, or related field
  • 5+ years of experience in project management or client implementation within a 3PL, logistics, or supply chain environment
  • Strong understanding of WMS, TMS, EDI, and related logistics technologies
  • Proven track record of leading complex, multi-stakeholder projects in a fast-paced environment
  • Exceptional communication, negotiation, and relationship-building skills
  • Proficiency in project management tools (e.g., MS Project, Smartsheet, Asana)

Benefits

  • Salary Range: $120,000-$125,000 Annual
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