Role OverviewThe Senior Inside Sales Representative will support contractors, plumbers, HVAC professionals, builders, and other trade customers by processing orders, answering product questions, recommending solutions, and contributing to a positive branch experience.
What You Will Do
The Senior Inside Sales Representative will assist customers face to face and by phone with orders, pricing, availability, and product questions, recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs, and enter and process customer orders accurately and efficiently.
Why It Might Be a Fit
The Senior Inside Sales Representative will work in a supportive team environment where customer service and product knowledge are valued, and will have opportunities for career growth with a fast-growing New England distributor.
Requirements
- Strong customer service, communication, and problem-solving skills.
- Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
- Ability to learn and communicate technical product information.
- Strong organizational skills and attention to detail.
- Team-oriented attitude and commitment to excellence.
- Bilingual English/Spanish skills are a plus.
Benefits
- Competitive pay
- Comprehensive benefits
- Career growth opportunities
- Supportive team environment
- Access to respected industry brands and ongoing learning opportunities
- A company culture built on teamwork, accountability, and strong customer relationships
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