Senior Inspector

City of New York
New York, NY
Category Customer Service
Job Description
The NYC Department of Consumer and Worker Protection (DCWP) seeks Senior Inspectors to conduct business education, qualifying, compliance, undercover, patrol inspections, and participate in multi-agency enforcement actions. The Senior Inspectors will design and deliver trainings for staff and assist in developing checklists, protocols, and procedures for inspections.

Requirements

  • Conducts business education, qualifying, compliance, undercover, patrol inspections and participating in multi-agency enforcement actions;
  • Developing training manuals/documents to support consistency in operations;
  • Researching laws, highlighting issues, developing protocols and procedures for inspections;
  • Following up on dismissals and developing relevant training to minimize case loss;
  • Delivering training in a one on one and group setting as needed;
  • Leading test runs and recommending quality control measures for efficiencies;
  • Assisting Associate Inspectors by making spot checks of investigations and reviewing reports of Inspectors.

Benefits

  • Compressed work schedule
  • Flexible Work Pilot Program
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