Role OverviewThe Senior IT Analyst provides hands-on technical support and administration for a fast-paced fulfillment center. This role maintains reliable, secure technology across warehouse operations, office end-user devices, infrastructure, and fulfillment automation systems.
What You Will Do
Deploy, troubleshoot, and maintain Zebra printers, handheld scanners, and mobile devices. Support Lenovo laptops, workstations, and peripherals throughout their lifecycle. Provide IT support for Box Logix, Auto Store, Körber One, and Exacta, working with operations, engineering, and vendors.
Why It Might Be a Fit
You’ve built a strong foundation, whether through a bachelor’s degree in information technology, at least five years of hands-on experience in IT support, systems administration, or infrastructure operations, or both. You’ve kept technology humming where the action is, in a fulfillment center, distribution center, warehouse, manufacturing facility, or similar operational environment.
Requirements
- Direct experience with Box Logix conveyor systems, Auto Store, Körber One, and Exacta.
- Experience using Dynatrace, CrowdStrike, and Jira.
- PowerShell scripting or other automation experience.
- Relevant Microsoft, networking, security, or IT service management certifications.
- Experience coordinating technology deployments, site expansions, or operational improvement projects.
Benefits
- Quarterly profit-sharing bonus
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- On demand pay options
- Health insurance
- 401k/401k match
- Employee assistance programs
- Time away
]]>