Senior IT Business Analyst

This role serves as the strategic bridge between business stakeholders and the FaCTS development organization. The Senior Business Analyst is responsible for understanding business processes, defining requirements, managing the product backlog, prioritizing enhancements based on business impact, and ensuring successful delivery of new features and capabilities.

What You Will Do

Prioritize enhancements, defects, and technical improvements based on business value, revenue impact, operational efficiency, regulatory compliance, risk mitigation, customer impact, and field user feedback. Translate business needs into user stories, functional requirements, process flows, acceptance criteria, and business rules.

Why It Might Be a Fit

Strong analytical, communication, and stakeholder management skills. Proven ability to translate complex business processes into technology solutions. Experience leading user acceptance testing and business validation activities.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• Minimum of seven (7) years of experience in Business Analysis, Product Ownership, Product Management, or related roles.
• Minimum of three (3) years working within Agile software development environments.
• Experience writing user stories, acceptance criteria, process documentation, and functional specifications.
• Experience managing product backlogs and feature prioritization.
• Strong analytical, communication, and stakeholder management skills.
• Experience leading user acceptance testing and business validation activities.
• Valid state issued driver’s license in good standing and acceptable driving record required.

Benefits

• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.
• Detail Orientation.
• Communication Proficiency.
• Teamwork Orientation.
• Customer Service Orientation.
• Time Management.