Role OverviewAs Sr IT Manager, you'll lead a nimble team and guide the tools and services people rely on every day. You'll simplify how technology is delivered across our offices, automate routine work, and help introduce AI tools with thoughtful safeguards.
What You Will Do
Lead a small IT team, oversee lifecycle management for hardware and software, manage MDM tools, drive experience standardization, automate employee onboarding and offboarding, and establish technical design and controls for AI-powered IT support assistants.
Why It Might Be a Fit
You'll have the opportunity to improve how IT works today while building a more efficient, consistent experience for the future. You'll leverage AI and automation to improve IT efficiency, service quality, and employee experience.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.
- 10+ years of experience in IT infrastructure, systems, and solution architecture, including 4+ years leading engineers and IT support/service teams.
- Hands-on experience with MS Entra, Jamf, Intune, Slack, networking, identity management, and systems administration.
- Strong hands-on experience with modern AI tools such as Claude, ChatGPT, and Gemini.
- Automating service requests with tools like Workato (iPaaS) and Freshworks (ITSM)
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short-Term/Long-Term Disability Insurance
- Plus other wellness benefits to include: Fertility, Mental Health, One Medical, Fringe lifestyle benefits up to $250
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