Senior IT Specialist

SentiLink
Austin, TX
Remote
Job Description
SentiLink is seeking a highly technical, hands-on Senior IT Specialist to own and scale day-to-day IT operations in a modern, SaaS-first environment.

Requirements

  • 5+ years in IT, internal infrastructure, or security roles within a cloud-first or SaaS environment
  • Deep, hands-on expertise with modern endpoint-management solutions for macOS/iOS
  • Proven administration experience with leading identity-provider platforms, including SAML/OIDC integrations and advanced workflow automations
  • Experience administering multiple business-critical SaaS platforms (Google Workspace, Slack, GitHub, etc.)
  • Hands-on experience deploying and operating Zero-Trust access platforms (Cloudflare preferred)
  • Strong understanding of networking fundamentals (DNS, TLS, TCP/IP, HTTP proxies) and ability to troubleshoot across device, identity, and network layers
  • Experience building scalable onboarding/offboarding processes in high-growth environments
  • Scripting proficiency (Python or Bash)
  • Experience implementing security controls aligned to organizational policies and standards
  • Excellent written and verbal communication skills—able to translate technical detail into clear guidance for stakeholders

Benefits

  • Employer paid group health insurance for you and your dependents
  • 401(k) plan with employer match (or equivalent for non US-based roles)
  • Flexible paid time off
  • Regular company-wide in-person events
  • Home office stipend
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