Senior IT Support Specialist - Executive Support

HDR
Omaha, NE
Job Description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected. We are looking for a Senior IT Support Specialist to provide dedicated, high-touch technical support to senior and executive level staff throughout the organization.

Requirements

  • Associate's degree in Computer Science/MIS-related area or equivalent work experience
  • A minimum of 3 years of experience in technical support of PC, networks and servers
  • Excellent working knowledge of computer and peripherals
  • Expanded working knowledge in systems operations and maintenance
  • Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Servers
  • Working knowledge and ability to help users with Microsoft Office applications
  • Excellent client service and interpersonal skills
  • Ability to communicate needs and new ideas with users and management
  • Ability to write software and hardware evaluations and make recommendations for management review
  • Ability to work with vendors to request service and work through defective product issues
  • Self-starter able to handle multiple tasks and deadlines with minimal supervision

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Tuition Reimbursement
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