Role OverviewWe are seeking an experienced IT Support Specialist to join our IT Team. The role requires familiarity with Mac, some experience with Windows PCs, and an overall love of technology in a primarily Apple-based corporate environment. The ideal candidate will be able to problem-solve on the fly, provide exceptional support primarily in a fast-paced office environment, and is always looking for the optimal solution when solving IT issues.
What You Will Do
The IT Support Specialist will provide on-site, hands-on support for employees while maintaining the reliability and efficiency of core IT infrastructure. They will act as an escalation point for advanced technical issues, resolving complex problems across Mac and Windows environments with minimal supervision.
Why It Might Be a Fit
The successful candidate will be proactive, resourceful, and comfortable operating independently while also contributing to the broader goals of a global IT team. They will have 4+ years of experience in a corporate IT environment, with increasing levels of autonomy and technical ownership.
Requirements
- 4+ years of experience in a corporate IT environment
- Familiarity with Mac and some experience with Windows PCs
- Proficiency in administering and troubleshooting SaaS platforms
- Experience with MDM solutions (Jamf preferred)
- Working knowledge of basic scripting (e.g., Bash, Python, or similar)
- Understanding of enterprise IT security practices and compliance requirements
Benefits
- Market-based pay
- Bonus
- Equity
- Benefits
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