Role OverviewThe Senior Manager - Operations will lead the end-to-end operations backbone, including fulfillment, inventory, customer experience, and vendor relationships, while partnering cross-functionally to support strategic growth initiatives.
What You Will Do
Key responsibilities include cross-functional operations leadership, fulfillment and logistics, inventory and planning, and customer experience.
Why It Might Be a Fit
The ideal candidate will have 5-7+ years of experience in operations leadership, ideally in DTC fashion, lifestyle, or consumer brands, and will be able to build processes from scratch and optimize existing workfl ows.
Requirements
- 5-7+ years in operations leadership, ideally in DTC fashion, lifestyle, or consumer brands
- Proven experience managing 3PLs, customer service teams, and scaling operations through growth
- Strong analytical skills: demand planning, inventory forecasting, data-driven decision-making
- Systems thinker who can build processes from scratch and optimize existing workfl ows
- Exceptional organizational skills with high attention to detail and follow-through
- Proficiency in Excel, inventory management systems, and operations tools (Shopify, Gorgias, etc.)
- Comfortable in ambiguity and startup pace; entrepreneurial mindset
- Willingness to travel and work flexible hours during peak periods
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or equivalent
- Paid holidays
- Paid time off
- Travel reimbursement
- Flexible hours during peak periods
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