Senior Manager, Applied Analytics

(USTA) United States Tennis Association
Orlando, FL
Category Operations
Job Description
Role Overview

The Senior Manager, Applied Analytics, serves as the central interface between business stakeholders and Technology, BI&A, Marketing, and other teams. This role is critical in building the future analytical operating model for our digital ecosystem.

What You Will Do

You will derive and champion data-driven insights, leverage existing and create new reporting to drive deeper integration and actionable outcomes, and shape the CRM user experience.

Why It Might Be a Fit

You will have the opportunity to work with a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all.

Requirements

  • Bachelor’s degree in Data Analytics, Statistics, Business, Mathematics, or a related quantitative field
  • 4 to 6 years of applied experience in digital analytics, performance marketing analysis, or business intelligence
  • Expert-level proficiency in modern web analytics platforms, including Adobe Analytics and Google Tag Manager
  • Strong SQL capabilities for querying raw databases, coupled with extensive experience building intuitive, highly visual dashboards in industry-standard tools (e.g., Tableau, Power BI, Looker)
  • Executive presentation skills, with the ability to build exceptional presentations and translate complex data concepts into clear, non-technical business narratives
  • Proven understanding of global data privacy regulations (GDPR, CCPA), data ethics, and best practices for secure data collection
  • Demonstrated ability to navigate complex organizational structures, align competing requests, and establish standardized reporting processes

Benefits

  • Comprehensive benefits package
  • Flexibility: Hybrid with Flexibility approach
  • Medical, dental, vision, access to doctors virtually
  • Flexible spending account to manage health and dependent care expenses
  • Life and disability insurance
  • 401(k) with employer matching (up to 6.5%)
  • Promotional and growth opportunities
  • Learning and Development programs to learn on the job
  • Up to $7,000 for tuition reimbursement
  • Mental and emotional wellness resources
  • Personalized health management program
  • Pet insurance
  • Commuter benefits
  • Identity theft protection
  • Discounts with our network of partners
  • Fun events
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