Senior Manager, Continuous Improvement

The Senior Manager, Continuous Improvement will lead the design, deployment, and governance of the Continuous Improvement Program (CIP) across warehousing, transportation, and freight forwarding operations. This role owns process optimization initiatives end-to-end, from opportunity identification through implementation and sustainment, using Lean, Six Sigma, and industry-standard 3PL best practices.

What You Will Do

Conduct time studies, process mapping, and root cause analysis across warehousing and transportation workflows. Redesign standard operating procedures to eliminate waste, reduce variability, and improve throughput. Identify and lead automation and technology adoption opportunities that support scalable process improvement.

Why It Might Be a Fit

The ideal candidate combines strong analytical rigor with hands-on operational leadership, driving measurable improvements in productivity, cost-to-serve, safety, quality, and customer service levels across the network. Bias for action with attention to sustainable, data-driven results.

Requirements

• Bachelor’s degree in industrial engineering, Supply Chain Management, Operations Management, Business, or related field.
• 5+ years of experience in continuous improvement, industrial engineering, or operations roles within 3PL, logistics, warehousing, freight forwarding, or manufacturing environments.
• Demonstrated experience leading Lean/Six Sigma projects (Green Belt or Black Belt certification preferred) with quantifiable results.
• Strong working knowledge of warehouse and transportation operations, WMS/TMS systems, and labor management systems.
• Proficiency in process mapping, time studies, statistical analysis, and improvement tools (5S, Kaizen, DMAIC, PDCA, Value Stream Mapping, Root Cause Analysis).
• Strong project management skills with ability to manage multiple initiatives simultaneously across sites.
• Experience in a multi-site or regional CI role within a global 3PL or logistics network.
• Experience supporting new site launches, customer onboarding, or network design projects.
• Familiarity with automation/robotics evaluation (AS/RS, AMRs, sortation) and digital transformation initiatives in logistics.
• Operational and financial acumen (cost-to-serve, labor economics)

Benefits

• Base pay range: $128,000.00 – $150,000.00
• Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.