Senior Manager Default Operations

BSI Financial Services
Irving, TX
Category Operations
Job Description
Role Overview

Lead the organization's Foreclosure and Claims operations, ensuring timely execution, regulatory compliance, and maximized investor recoveries throughout the foreclosure lifecycle.

What You Will Do

Lead end-to-end foreclosure operations, oversee foreclosure attorneys and vendor partners, drive process improvements, oversee timely and accurate filing of investor, insurer, and guarantor claims, and manage claim denials, curtailments, appeals, and recoveries.

Why It Might Be a Fit

The ideal candidate has deep expertise in foreclosure operations and mortgage claims, with broader default servicing experience considered a plus. This role requires someone who can quickly step in and provide operational leadership.

Requirements

  • 7+ years of mortgage default servicing experience
  • Deep expertise in Foreclosure and Claims
  • Strong knowledge of FHA, VA, USDA, Fannie Mae, Freddie Mac, and investor foreclosure and claims requirements
  • Experience managing foreclosure attorneys and third-party vendors
  • 3+ years of leadership experience
  • Experience with MSP/Black Knight or similar mortgage servicing platforms
  • Strong analytical and problem-solving skills

Benefits

  • Competitive compensation
  • Full benefits package include medical, dental, and vision
  • 100% company-paid life insurance and disability coverage
  • 401K with company matching
  • 17 days PTO (increases with tenure) and 9 company paid holidays
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