Role OverviewThe Retail Fulfillment Center (RFC) Senior Operations Manager directs the daily production activities of various warehouse departments. This position will lead and mentor RFC Operations Supervisors to achieve overall performance goals for production, labor, cost, quality, and safety.
What You Will Do
Direct daily warehouse operations, monitor real-time operational performance, ensure on-time fulfillment of retail store replenishment orders, and maintain inventory accuracy.
Why It Might Be a Fit
Champion a safety-first culture, lead incident investigations, and implement corrective actions to prevent safety incidents. Drive achievement of KPIs, including units per hour, order accuracy, on-time shipment, and labor productivity.
Requirements
- 4 years of experience in distribution managing a fleet, delivery contractors, 3PL experience, and background in logistics
- Company-issued industrial vehicle license, or ability to obtain within 30 days
- Knowledge of LEAN, Six Sigma, Kaizen Process Improvement methodology
- Ability to thrive in an ambiguous environment
- Action Oriented - dedicated to making and meeting deadlines
Benefits
- Health, Dental, Vision, Employee Assistance Program
- Paid Time Off; increases with years of service
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Tuition Assistance
- Ashley Wellness Centers (location specific)
- 401(k) and Profit Sharing
- Life Insurance
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