Senior Manager, F&B Operations

Hyatt
Chicago, IL
Category Operations
Job Description
Role Overview

Join Hyatt's Americas Food & Beverage Evolution team as a Senior Manager, Corporate Food & Beverage Operations. Collaborate with the broader Americas Performance Hub to drive innovation and operational excellence. Manage hotel Food & Beverage openings, renovations, and transitions, ensuring operational readiness, compliance, performance analysis, and profitability across assigned hotels.

What You Will Do

Implement AI-driven Food & Beverage training programs, conduct training needs analyses, develop property-specific learning pathways, and guide field teams on new processes and performance strategies. Monitor hotel openings and Food & Beverage projects, drive consistency and execution of Food & Beverage Evolution initiatives, and lead data collection and analysis for Classic's portfolio of hotels.

Why It Might Be a Fit

As a passionate and forward-thinking individual, you'll enjoy working with others, be results-driven, and look for opportunities to develop personally and professionally. You'll be part of a team that values a culture of care, inclusivity, empathy, and respect, and offers exceptional corporate benefits, including annual allotment of free hotel stays, flexible work schedule, and global family assistance policy.

Requirements

  • Minimum of 10 years of progressive experience in Food & Beverage Hotel and Restaurant operations, hospitality management, or a related business function
  • Highly proficient and comfortable with Food & Beverage technology, digital platforms, and data-driven decision-making
  • Strong financial acumen with hands-on experience in Food & Beverage financial systems, forecasting, and P&L management; advanced Excel proficiency required
  • Proficient in standard business software including Word, PowerPoint, and financial reporting tools such as Hyperion/Essbase
  • Demonstrates agile leadership — adaptable, collaborative, and focused on continuous improvement
  • Skilled at building relationships and working effectively with diverse teams and stakeholders across brands and regions
  • Service-oriented mindset with strong communication, presentation, and training abilities
  • Self-starter who thrives in both independent and cross-functional environments
  • Capable of managing multiple priorities and deadlines in a dynamic, fast-paced setting
  • Strong analytical and strategic thinking skills with the ability to translate insights into action

Benefits

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • Global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
]]>