Role OverviewWe're looking for a consumer-focused, digitally savvy eCommerce Senior Manager of Digital Product & Operations to help shape the future of Cotopaxi.com. Reporting to the Director of eCommerce, you'll lead the evolution of our digital experience using customer insights, data, technology, and emerging trends to identify opportunities, prioritize our roadmap, and bring new ideas to life.
What You Will Do
You'll work across Engineering, UX/UI, Brand, Creative, Merchandising, and eCommerce to deliver thoughtful site enhancements, streamline operations, and create an exceptional shopping experience for our customers.
Why It Might Be a Fit
The ideal candidate is equal parts strategic thinker, problem solver, and doer - someone who brings structure to complexity, thrives in a fast-moving environment, and isn't afraid to roll up their sleeves to get things done.
Requirements
- 6-8+ years of eCommerce, digital product, or site operations experience
- Strong eCommerce and digital product expertise
- Proven project and process management skills
- Experience with SEO and emerging AI-driven search
- Technical fluency, including HTML/CSS, JavaScript, and jQuery
- Experience managing technology vendors and external partners
- Strong analytical and problem-solving skills
- Exceptional cross-functional collaboration and influence
Benefits
- Health benefits with HSA, FSA, and DCSA options
- Company-paid basic life insurance
- Voluntary short-term and long-term disability coverage
- Voluntary accident and critical illness insurance
- Company-paid employee assistance program
- Wellness benefits
- 401(k) plan with employer match
- Unlimited responsible PTO
- In The Wild Time: Built-in time to recharge and give back
- Deep product discounts with 60% off Cotopaxi gear
- Exclusive discounts from partner outdoor and lifestyle brands
- Learning and development opportunities
- Regular in-person and virtual events
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