Senior Manager Strategy and Operations

DoorDash USA
Chicago, NY
Remote
Job Description
DoorDash is seeking a Senior Manager to lead their Consumer Experience team, focusing on improving the teammate experience and driving strategic partnerships with DashPass. This role involves data analysis, business strategy, and team leadership, aiming to optimize customer satisfaction and identify growth opportunities. The team is vital to ensuring customer success for Dash Pass subscribers.

Requirements

  • 8+ years of experience in strategy, management consulting, product, or related.
  • Strong analytical and problem-solving skills.
  • Experience in SQL and/or Excel.
  • Experience in cross-functional initiatives and leading teams.
  • Preference for a people manager role.
  • Bias towards action and a scrappy mindset.
  • Strong influence and motivation skills.

Benefits

  • 401(k) plan with employer matching
  • Paid parental leave
  • Wellness benefits
  • Commuter benefits
  • Paid time off
  • Paid sick leave
  • Equity grants
  • Medical, dental, and vision benefits
  • Paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program
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