Senior Operations Research Performance & Strategy Analyst

As a Senior Operations Research Performance & Strategy Analyst, you will use advanced analytics, statistical techniques, and data science methodologies to evaluate opportunities, validate hypotheses, and support strategic decision-making across Revenue Management. You will combine data from multiple sources to develop actionable insights, inform optimization efforts, and support initiatives that help maximize revenue while maintaining Southwest's low-cost brand. In this role, you will create compelling dashboards, visualizations, and performance reporting that simplify complex data and enable informed decisions across cross-functional Teams.

What You Will Do

Incorporate Yield Management and Pricing concepts with Commercial goals to enable Revenue Management to maximize revenue while maintaining our low cost brand. Enable Yield Management and Pricing to be more effective and efficient by working with more senior members of the Team to create reports and strategies.

Why It Might Be a Fit

You will have the opportunity to work with advanced analytics, statistical techniques, and data science methodologies to evaluate opportunities, validate hypotheses, and support strategic decision-making across Revenue Management. You will also have the chance to create compelling dashboards, visualizations, and performance reporting that simplify complex data and enable informed decisions across cross-functional Teams.

Requirements

• Advanced knowledge in Yield Management, Pricing, reservation systems, Global Distribution Systems, forecasting systems and optimization
• Advanced skills with Microsoft products: Excel (pivot tables, VBA and slicers), Access, Outlook, Teams, etc., advanced skills in SQL and database management and working knowledge of JAVA or Python or Alteryx
• Ability to make sense of, combine, and organize information into meaningful patterns, present this data and provide in meaningful formats so others may continue analysis
• Ability to tell when something is wrong or is likely to go wrong, which may not involve solving the problem, only recognizing there is a problem
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to identify and solve complex problems—at times this involves developing unusual or clever ideas but at its core this is using logic and reasoning

Benefits

• Competitive market salary from $98,650 - $109,600 per year
• Fly for free on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
• Competitive health insurance for you and your eligible dependents (including pets)
• 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment