Role OverviewThe PC Support Analyst 3 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements.
What You Will Do
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Provides high-quality, consistent end user support services for all employees within FMOLHS.
Why It Might Be a Fit
Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead or direct the work of others.
Requirements
- Advanced knowledge in computer systems, hardware, and software
- Ability to troubleshoot and resolve complex technical issues
- Experience with computerized support tracking systems
- Ability to lead or direct the work of others
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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