Role OverviewAs a Senior Portfolio Community Administrator, you'll partner with Community Directors, General Managers, and staff across multiple properties to deliver exceptional resident services and community support. This role requires flexibility and the ability to thrive in a dynamic, multi-site environment.
What You Will Do
Manage the resident services desk across assigned communities, oversee monthly rent collection and reporting, maintain accurate and up-to-date resident files, coordinate and distribute incoming mail, packages, and deliveries, and handle resident inquiries with professionalism and empathy.
Why It Might Be a Fit
We're looking for someone with 2–3+ years of experience in administrative, customer service, or property management roles, exceptional customer service and interpersonal skills, strong organizational abilities with high attention to detail, and the ability to work independently while managing multiple priorities.
Requirements
- 2–3+ years of experience in administrative, customer service, or property management roles
- Exceptional customer service and interpersonal skills
- Strong organizational abilities with high attention to detail
- Ability to work independently while managing multiple priorities
Benefits
- Performance Incentives: Annual merit increases and annual bonus opportunities
- Mileage Reimbursement: All work-related travel mileage reimbursed
- Cell Phone Allowance: Monthly reimbursement provided
- Clothing Allowance: $650 in your first year, $450 each following year
- Dry Cleaning Stipend: $36/month
- Medical/Dental/Vision Insurance (variety of plans to choose from)
- 401(k) Plan with Company Match
- Apartment Rental Discounts
- Paid Time Off, Holidays, and Vacation Time
- Continued training and advancement potential within the Lewis portfolio
]]>