Role OverviewJoin our team as a Senior Clinic/Practice Assistant and help keep a busy clinical practice running smoothly. In this non-patient-care role, you will combine advanced administrative expertise, strong customer service, and day-to-day team support to create an efficient, welcoming experience for patients and colleagues.
What You Will Do
Coordinate appointments, respond to routine inquiries, and support patient check-in and check-out. Process billing forms, scan documents into the patient medical record/LMR, and accept co-payments when required. Serve as a “Super User” for scheduling, registration, and billing systems; train and assist team members.
Why It Might Be a Fit
Strong organization, time management, proofreading, and editing skills, with the ability to manage multiple priorities and follow established protocols. Clear written and verbal communication, sound judgment, and confidence handling non-routine calls and routine issue resolution.
Requirements
- High school diploma or equivalent required
- Three to five years of office experience required
- Bilingual Spanish required
- Advanced Microsoft Outlook, Word, Excel, and PowerPoint skills
- Strong knowledge of office operations and procedures
- Clear written and verbal communication, sound judgment, and confidence handling non-routine calls and routine issue resolution
Benefits
- Medical, dental, and vision insurance
- Tuition reimbursement and generous paid time off
- 50% off MBTA passes
- Childcare resources and emergency backup care
- 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
- Exclusive discounts on entertainment, recreation, museums, sporting events, and more
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