Role OverviewAs a Senior Process Improvement Analyst at Puget Sound Energy, you will help drive organizational efficiency and effectiveness by identifying, analyzing, and optimizing business processes. You will lead medium- to large-scale improvement initiatives from concept through implementation, using data-driven solutions to improve quality, reduce costs, increase productivity, and enhance customer experience.
What You Will Do
You will conduct lean based statistical, financial, and operational analyses to uncover opportunities, guide decisions, and measure results. You will lead Kaizen improvement workshops, Value Stream Mapping events, apply A3 problem-solving method, and facilitate meaningful improvements that build alignment and support the organization's strategic goals.
Why It Might Be a Fit
You will have opportunities to share your expertise by coaching and training others on process improvement practices, tools, and techniques. You will also have the opportunity to work closely with cross-functional teams and influence others to drive results.
Requirements
- Bachelor’s degree in business, engineering, technology, process improvement; or an equivalent combination of relevant education and/or experience.
- Green Belt Certification in Lean Six Sigma or other process improvement methodologies or equivalent experience and education.
- Five (5) years of experience leading and utilizing high-involvement process improvement or change management techniques/tools.
- Five (5) years of demonstrated proficiency in using various analytical techniques to study and recommend process improvement actions.
- Experience using a variety of business applications and analysis tools such as Visio, Power Point, Excel, Word, SAP Business Warehouse, SAP modules.
- Outstanding attention to detail, problem solving, organizational and analytical skills.
- Experience in understanding business process relationship with data analysis and metrics.
- Ability to work effective to tight deadlines in a fast paced environment on multiple projects.
- Ability to take initiative and work both independently and as a part of a team to drive results.
- Strong coaching, collaborating, and influencing skills.
- Experience managing medium to large projects and teams to achieve a business need.
- Excellent communication skills at all levels with the ability to present information in a professional manner.
- Ability to prepare and present to executive leadership.
- Ability to influence others and move toward a common vision and/or goal.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Short- and long-term disability insurance
- Supplemental life insurance
- Accidental death and dismemberment insurance
- Flexible spending accounts for health care and dependent daycare
- Employee assistance program (EAP)
- 401(k) investment option
- Cash balance retirement plan
- Paid Time Off (PTO)
- Paid Holidays
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