Role OverviewThe Product Manager - Technical (PM-T) will be at the forefront of defining Product vision, strategy, requirements and building systems to related to support both consumer and enterprise customers, catalog management, order management, broadband service provisioning and service life cycle management. This will include integrations into telecom customer systems, sales channel partners and internal upstream and downstream systems across Leo eCommerce.
What You Will Do
Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities. Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
Why It Might Be a Fit
Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience. Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams.
Requirements
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience owning feature delivery and tradeoffs of a product
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience in technical product management with internet business
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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