Role OverviewAs the Senior Product Manager for Agent Ecosystem, you will own the technology that powers how agents engage customers, manage their pipelines, and close business. You'll define and build a first-class customer engagement and sales product experience, working across a complex ecosystem of internal stakeholders, agent franchisees, and technology partners. Success here is measured by one thing: are agents building stronger businesses?
What You Will Do
Own the product strategy for Agent Ecosystem, translating a deep understanding of agent workflows into a prioritized roadmap of high-impact work. Synthesize inputs from agents, executive leadership, design, and engineering into clear decisions about what to build and why. Build strong relationships with Brightway agents and internal business partners, serving as the voice of the customer inside the product organization.
Why It Might Be a Fit
You'll define success metrics at every stage of the agent sales funnel (i.e. acquisition, quoting, and bind) to ensure data to drive prioritization. Partner with executive leadership to align on strategy, communicate tradeoffs, and manage delivery expectations.
Requirements
- 7+ years of experience as a Product Manager, with a track record of shipping products that drive measurable business outcomes
- Sharp product instincts — a natural sense for what will help users accomplish their goals and walk away impressed
- Ability to communicate effectively to different audiences
- Proven ability to align competing stakeholders around a shared direction
- Bias toward action and outcomes over process
- Curiosity about emerging technologies and restlessness with the status quo
- Comfortable using AI-enabled tools like Claude Code and Figma Make to rapidly prototype and validate ideas
Benefits
- Comprehensive back-office services
- Marketing resources
- Continuous learning and development
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