Senior Product Manager, Applied AI & Machine Learning - Operator Suite

We are hiring a Senior Product Manager for Applied AI and Machine Learning — a hands-on, deeply technical product leader who will own the AI/ML product roadmap for our Operator Suite and define, prototype, and evaluate the models behind it.

What You Will Do

This is a hybrid role that combines senior product ownership with individual-contributor depth across forecasting, dynamic pricing, route and operational optimization, real-time decisioning, and modern LLM-based applications.

Why It Might Be a Fit

You will not inherit someone else’s roadmap — you will define the AI architecture, the customer experience, and the direction of the Operator Suite as it is rebuilt to scale.

Requirements

• 5+ years in product management, with meaningful time in AI, ML, or applied data science product roles
• Demonstrated commercial success shipping AI or ML products in production
• Exceptional customer discovery, stakeholder management, and executive communication skills
• Deep, hands-on data science and machine learning background
• Working fluency with the modern ML stack: Python, SQL, Jupyter, common ML libraries (scikit-learn, PyTorch or equivalent), experiment tracking (Weights & Biases, MLflow), and at least one major cloud ML platform
• Strong grasp of experimentation and causal inference — A/B, switchback, and synthetic-control designs, and the ability to detect and correct for confounds in observational data

Benefits

• Unlimited PTO policy
• Complimentary in-office barista (Dallas office)
• Catered breakfast & lunch Tuesday–Thursday (Dallas office)
• Weekly social events at the office (Dallas office)
• Comprehensive medical & dental coverage through Blue Cross Blue Shield and Mutual of Omaha
• Multiple healthcare plan options including low-deductible and HSA, plus broad supplemental benefits
• Employee Assistance Program
• Subscriptions to mental health assistance platforms
• Generous parental leave policy
• Fertility support via ARC Fertility
• Pet insurance and discount plans
• 401(k) retirement and savings plan
• Travel stipend for local employees