Senior Product Manager, Customer Journey

Purple Carrot
Boston, MA
Category Marketing
Job Description
This Senior Product Manager role at the Customer Journey is focused on inspiring customers to eat more plants through the entire customer lifecycle. You will own the end-to-end experience across acquisition, shopping, and retention, working cross-functionally to build a seamless and delightful experience. The ideal candidate is strategic, data-driven, and thrives in a hybrid model.

Requirements

  • 5+ years of product management experience, including 2 owning multi-surface, cross-lifecycle customer experiences.
  • Strong understanding of eCommerce, subscription models, and user behavior.
  • Proficiency in analytics tools (e.g., Looker, GA, Mixpanel, VWO) and familiarity with lifecycle engagement tools (e.g., Braze, Iterable).
  • Excellent communication and stakeholder management skills.

Benefits

  • Medical
  • Dental
  • Vision
  • FSA
  • Life Insurance
  • Unlimited Paid Time Off
  • Purple Carrot box allowance
  • Professional development
  • Opportunity to work in collaboration with teammates passionate about food
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