Senior Product Operation Manager (Video Recommendation and Safety) - TikTok Safety Product

TikTok
San Jose, CA
Job Description
Role Overview

The Safety Product team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust.

What You Will Do

Drive complex risk governance projects independently, define the safety operations roadmap, set success metrics, and partner across the organization to develop and execute action plans.

Why It Might Be a Fit

The ideal candidate has strong empathy for creators, experience in handling false positive analysis, and ability to design and improve operational processes based on evidence.

Requirements

  • Bachelor's degree or above
  • Familiarity with Trust & Safety operations, content governance, or recommendation ecosystem risk management
  • Strong empathy for creators
  • Ability to design and improve operational processes based on evidence
  • Good project management, stakeholder management, and communication skills
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