Senior Professional Services Engineer

NICE
Atlanta, GA
Job Description
NiCE is seeking a Senior Professional Services Engineer to join their team as a key player in transforming digital evidence management for Public Safety & Justice customers in North America. This role involves implementing, testing, and optimizing cloud solutions to enhance data handling throughout the justice system. The position requires customer onboarding, technical consulting, and automation of workflows.

Requirements

  • At least 3 years of proven experience in a customer-facing technical role, preferably in SaaS or cloud services.
  • Excellent problem-solving skills and ability to troubleshoot complex systems.
  • Outstanding communication skills and service-oriented mindset.
  • Experience with scripting in Linqpad, Powershell or similar.

Benefits

  • Hybrid work model
  • Internal career opportunities
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