Senior Program Associate

The Senior Program Associate provides critical operational, logistical, and content-informed support across the full lifecycle of selected online and hybrid offerings for the Advanced Learning Academy (ALA) at Harvard University. Reporting to the Online Learning Strategy, Design and Delivery Manager, this role helps implement the ALA D4 framework, which guides each course through Design, Development, Delivery, and Deepening Engagement following initial ideation. This is an individual-contributor role that works under the direction of the Program Design and Delivery Manager and does not have responsibility for staff supervision, program strategy, budget approval, or final curricular decision-making.

What You Will Do

Responsibilities include, but are not limited to: Program Preparation and Design Support, Program Development and Technology Logistics, Program Delivery and Learner Support, Evaluation, Reporting, and Deepening Engagement, and Administrative and Cross-Functional Support.

Why It Might Be a Fit

The ideal candidate will have a Bachelor's Degree or equivalent experience, 3 years+ of related experience, and a Master's degree in public health, education, instructional design, or related field. The candidate should be familiar with learning management systems, have strong organizational skills, attention to detail, and follow-through, and be able to work both independently and collaboratively as part of a team.

Requirements

• Bachelor's Degree or equivalent experience
• 3 years+ of related experience
• Master's degree in public health, education, instructional design, or related field
• Experience supporting online or hybrid programs, courses, or events, ideally in higher education, executive education, or a similar mission-driven setting
• Familiarity with learning management systems such as Canvas, Zoom or other video-conferencing tools, and standard office software including Word, Excel, and PowerPoint
• Strong organizational skills, attention to detail, and follow-through, with the ability to manage multiple tasks, timelines, and priorities at once
• Excellent written and verbal communication skills, professionalism, and diplomacy in working with faculty, staff, and learners
• Works both independently and collaboratively as part of a team, including asking questions and escalating issues appropriately
• Experience working with culturally diverse populations and a demonstrated commitment to diversity, equity, inclusion, and belonging

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks