Senior Program Director

The Senior Program Director provides oversight, direction, and strategy to the staff supervising and managing the residential homes in CADES Community Living Arrangement (CLA) program. The Senior Program Director creates and upholds practices that demonstrate consistency in communication, shared language, procedures, and decision-making through oversight and leadership of assigned Program Directors.

What You Will Do

Provide supervision of assigned staff, establish and maintain practices across CLA homes, and ensure consistency in written documentation and record retention.

Why It Might Be a Fit

The ideal candidate will have demonstrated experience in the supervision of staff, strong attention to detail, and excellent customer interaction, collaboration, and written and verbal communication skills.

Requirements

• Bachelor's degree in human services or related field, or high school diploma or graduate equivalency diploma with equivalent experience
• Ten (10) years' experience working a CLA or related environment
• Seven (7) years demonstrated experience in the supervision of staff in areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination
• Previous experience working in and managing a unionized workforce
• Non-profit human services experience preferred
• Five (5) years' experience working in program operations for individuals living with multiple disabilities, including a strong understanding of the safety and communication support required for individuals with physical disabilities
• Demonstrated experience monitoring internal quality management plan metrics and ensuring licensing and state mandated requirements
• Demonstrated ability to work in a fast-paced environment and effectively prioritize tasks
• Demonstrated strong attention to detail
• Demonstrated ability to work effectively as part of a team
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate changes and/or identify issues and take appropriate and effective actions
• Excellent customer interaction, collaboration, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, SharePoint, and PowerPoint
• Experience using electronic management/electronic records systems; Therap preferred
• Must be able to perform CPR, First Aid, and crisis intervention using agency-trained protocols
• Must pass and maintain CADES driving and securement and observer certifications
• Must possess a current, valid driver's license in the state of residence, have a minimum of three (3) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record