Role OverviewServe as the primary point of contact for key life sciences clients, building and maintaining trusted advisor relationships to ensure long-term client retention and satisfaction. Lead end-to-end strategic engagement planning, including scope definition, resource allocation, and project prioritization across complex, multi-service client accounts.
What You Will Do
Identify and drive business growth opportunities within existing accounts through needs assessment, upselling, and cross-selling of services aligned to client objectives. Ensure delivery excellence by coordinating cross-functional internal teams spanning creative, digital, web, and omnichannel services to meet client commitments and quality standards.
Why It Might Be a Fit
Lead, mentor, and develop both onshore and offshore teams. Align with global and regional stakeholders to implement best practices, standardize operational processes, and ensure consistent delivery of client satisfaction across geographies.
Requirements
- Bachelor’s or foreign equivalent in Computer Science, Information Management, Business Administration, Pharmaceutical Management, or any related field
- 2 years of experience in the job offered, Associate, Business Analyst, Product Manager, Product Owner, or related
Benefits
- Salary Range: $67,579.00/Year to $111,175.00/Year
]]>