Role OverviewActioNet seeks a Senior Project Manager to lead IT support services and deliverables in the Washington D.C. metro area. The successful candidate will ensure cohesiveness between all Tiers, develop and execute process improvements, and ensure high levels of customer satisfaction.
What You Will Do
The Project Manager will provide leadership and direction for Project and Program management staff, provide client and project management support, and ensure high-quality client delivery.
Why It Might Be a Fit
The right candidate will work well with a team, exhibit excellent customer service skills, be self-motivated, and seek ways to improve the environment.
Requirements
- Eight (8) or more years as a Program/Project Manager for the Federal Government
- Five (5) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies
- PMP certification
- Managed a team of over 30+ IT professionals
- Good interpersonal, Problem-solving, and Time management skills
- Strong management skills to manage resources and day-to-day processes
- Demonstrated experience in full development life cycle development standards and best practices for quality assurance
- Strong attention to detail, organizational skills, and a commitment to quality
- Ability to work independently and collaboratively within cross-functional teams
]]>