Role OverviewThe Senior Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Senior Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What You Will Do
Facilitate an excellent customer experience, engaging customers by name, in a friendly professional manner. Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
Why It Might Be a Fit
The Senior Retail Teller exercises independent judgement and proactively seeks solutions. Shares knowledge and information when appropriate.
Requirements
- H.S. Diploma or GED
- 1 year Banking, Sales, Marketing, Retail, Sales Associate preferred or equivalent combination of education and experience
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