SENIOR SALES ASSOCIATE (FULL-TIME)

Navy Exchange
Memphis, TN
Category Sales
Job Description
As a senior sales associate, you will be the face of our company, assisting customers, and building our reputation by highlighting our brand and image.

Requirements

  • Proactively engage and make a connection with customers
  • Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
  • Maintaining store appearance
  • Cross-selling products and knowing layout of the store
  • Upselling products - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs
  • Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer
  • Completing various forms of paperwork, reports, and reconciliation
  • Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)
  • Providing guidance on how merchandise should be displayed
  • Provide direction, work assignments, training of sales associates
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