Role OverviewThe Senior Service Center Manager will supervise and lead all service center employees, oversee timekeeping, payroll administration, and ongoing coaching and development of staff. The role requires owning and achieving P&L goals, leading a supervisory team, and providing information to employees about service center productivity and company policies.
What You Will Do
The Senior Service Center Manager will supervise and lead all service center employees, oversee timekeeping, payroll administration, and ongoing coaching and development of staff. The role requires owning and achieving P&L goals, leading a supervisory team, and providing information to employees about service center productivity and company policies.
Why It Might Be a Fit
The ideal candidate will have 5 years of supervisory experience, thorough knowledge of the LTL industry, and experience with Microsoft Office. The role requires exceptional leadership, communication, presentation, and administrative skills, as well as experience managing in an LTL environment and balancing operations leadership with external sales and relationship building.
Requirements
- 5 years of supervisory experience
- Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, DOT, FMCSA, and other transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
- Experience with Microsoft Office
- Bachelor’s degree, 5 years of related work experience or equivalent military experience
- Experience balancing operations leadership with external sales and relationship building
- Experience with process improvement
- Able to multitask and prioritize work with excellent organizational skills
- Experience managing in an LTL environment
- Solid analytical skills-problem solving skills to improve multiple metrics to hit the budget
- Exceptional leadership, communication, presentation and administrative skills
- Experence in sales or sales leadership
- Experience managing P&L
Benefits
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO during your first year of employment
- 9 paid Company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a Company incentive compensation plan
- Opportunity to purchase XPO stock twice per year at a discounted rate through weekly payroll deductions
- Company vehicle provided based on service center class size
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