Senior Service Manager

The Senior Service Manager is responsible for performing and overseeing the day-to-day maintenance operations of multiple properties to ensure that the overall physical aspects of the properties meet the Company's established standards and any applicable laws. This position is also responsible for quality control, purchasing and supply management, budgeting, risk management, and managing direct reports.

What You Will Do

Manage up to 3 properties and supervise the service teams' work assignments, schedule, monitor, and/or perform preventative maintenance at assigned properties, coordinate the day-to-day maintenance operations of the properties, train and coach all maintenance team members, perform property inspections on a regular basis to maintain cleanliness and identify possible safety concerns, perform and oversee maintenance functions, participate in diagnosing problems and repairs for the property, and respond to on-call services during the assigned rotation.

Why It Might Be a Fit

The ideal candidate will have 3-5 years of previous experience in property management maintenance, other building maintenance, or related trade, proven experience with hiring, training, and managing a team, and the ability to work weekends and non-traditional holidays as needed.

Requirements

• High School diploma or equivalent
• EPA (Type II) and/or HVAC and CPO Certifications (pool) are preferred if such certifications are applicable to property to be maintained
• 3-5 years of previous experience in property management maintenance, other building maintenance, or related trade
• Proven experience with hiring, training, and managing a team
• Ability to work weekends and non-traditional holidays, as needed
• Must have reliable transportation to work
• Applicants must be authorized to work for any employer in the U.S.

Benefits

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)