Senior Service Operations Manager, Customer Support

BEUMER Group
Any Location, NJ
Job Description
The Senior Service Operations Manager leads and optimizes end-to-end service operations to ensure high service quality, operational efficiency, and a strong customer experience.

Requirements

  • Bachelor's degree in Operations, Engineering, Business, or related field
  • 8 to 12+ years in service operations, customer support, or operational leadership
  • 3 to 5+ years managing teams in a senior operations role
  • Experience in field service, repair operations, or aftermarket support environments

Benefits

  • Medical & Dental Premiums
  • 401(k) with Generous Match
  • Life Insurance / Long Term Disability
  • Ancillary Insurances
  • Generous Paid Time Off
  • Company Holidays
  • Performance-Based Bonus
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