Senior Service Technician

FORTÉ
Phoenix, AZ
Job Description
At FORTÉ, every role plays a part in reimagining how the modern workplace works. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible.

Requirements

  • Previous experience in the service or installation of AV systems
  • Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques
  • Excellent communication skills with a customer service-oriented approach
  • Ability to work independently, be self-directed and make sound decisions based on customer satisfaction
  • Ability and willingness to travel to customer sites
  • CTS Certification is preferred, but not required with the right experience

Benefits

  • Healthcare, vision & dental coverage
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Employer-paid life and disability insurance
  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Tuition reimbursement and ongoing learning opportunities
  • Employee assistance program
  • Paid time off
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