Senior Social Media Lead

The Social Media Lead will own and grow CXM's global social media presence across organic and paid channels. This is a hands-on, player-coach role combining strategy, execution, performance optimisation, community management, and team leadership.

What You Will Do

Key responsibilities include developing and executing CXM's global social media strategy, building and managing content calendars, coordinating and scheduling content, managing comments and community interactions, and improving campaign performance across reach, traffic, engagement, conversions, and cost efficiency.

Why It Might Be a Fit

To be successful in this role, you will need proven experience managing social media for a global or multi-market brand, strong hands-on experience with paid social, particularly Meta Ads, and a strong understanding of organic social, content strategy, and community management.

Requirements

• Proven experience managing social media for a global or multi-market brand
• Strong hands-on experience with paid social, particularly Meta Ads
• Strong understanding of organic social, content strategy, and community management
• Demonstrable ability to analyse social performance and optimise based on data
• Experience managing budgets, campaigns, audiences, and creative testing
• Strong brand, content, and copy judgement
• Excellent stakeholder and cross-functional communication skills

Benefits

• Competitive base salary
• Performance-based bonus linked to social KPIs and campaign results