Senior Solution Engineer - Global E-commerce, Seller Business

TikTok
San Jose, CA
Job Description
Role Overview

We're looking for a Senior Solution Engineer/Solution Architect to join our team and help our global merchants and partners grow their business through scalable technical solutions and platform innovation.

What You Will Do

You will work at the intersection of software engineering, solution architecture, customer engagement, and product development to solve complex Open API-driven integration challenges across commerce, advertising, and partner ecosystems.

Why It Might Be a Fit

You will leverage strong engineering fundamentals, data-driven problem solving, and customer insights to build scalable technical solutions, prototypes, and reusable tools that improve merchant operations, platform adoption, and business growth.

Requirements

  • 5+ years of software engineering experience building production systems, or equivalent experience in technical solutions engineering or solution architecture with hands-on programming responsibilities
  • Strong programming skills in one or more general-purpose languages such as Python, Java, Go, or C/C++
  • Strong SQL and analytical skills
  • Ability to communicate complex technical concepts clearly to both engineering and non-technical stakeholders
  • Proven ability to partner across Engineering, Product, Data, and Customer-facing teams

Benefits

  • Build lightweight tools, automation, proof-of-concepts, and custom technical solutions
  • Use SQL, data analysis, and technical investigation to identify customer opportunities and troubleshoot complex issues
  • Serve as the technical owner and trusted advisor for complex customer integrations
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