Role OverviewThis is a customer-facing role, leading engagements where the business objective is only partially defined, and neither the technology strategy nor the solution design exists yet. The Senior Solutions Architect will lead a team or small-org initiative from an ambiguous prompt to something shipped, driving service teams to commit to and ship changes, and owning root cause resolution of complex problems.
What You Will Do
The main day-to-day responsibilities and outcomes include leading the highest-impact escalations and troubleshooting engagements, owning root cause resolution of complex problems, driving service teams to commit to and ship fixes, and giving service-wide visibility to latent issues.
Why It Might Be a Fit
The ideal candidate will have high emotional intelligence, the judgment to know how and when to act, and the ability to communicate to a publishable bar across a widening set of audiences. They will be able to build, and their building will be a first-class part of how they are evaluated.
Requirements
- 8+ years of specific technology domain areas experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
Benefits
- health insurance
- dental insurance
- vision insurance
- prescription insurance
- Basic Life & AD&D insurance
- Supplemental life plans
- EAP
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- paid time off
- parental leave
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