Role OverviewWe're looking for a dynamic Senior Sales Consultant to lead the charge in our new product in the compliance space. This is a critical, high-impact role at the intersection of product expertise, customer success, and compliance. The ideal candidate is a jack-of-all-trades with a deep understanding of compliance, technical aptitude, and exceptional relationship management skills.
What You Will Do
As the Face of the Product, you'll serve as the primary contact for customers, delivering an exceptional onboarding experience and supporting them throughout their compliance journey. You'll drive value through expertise, help customers align our solution to their strategic objectives, and accelerate their time to SOC 2 compliance.
Why It Might Be a Fit
The ideal candidate is a self-motivated and adaptable individual with 3+ years in customer success, consulting, or compliance-related roles, ideally in SaaS. You'll have exceptional communication skills, a proven track record of managing customer relationships, and the ability to distill complex topics into actionable insights for diverse audiences.
Requirements
- 3+ years in customer success, consulting, or compliance-related roles, ideally in SaaS
- 3+ years in compliance or similar regulatory frameworks
- Exceptional communication skills
- Proven track record of managing customer relationships and driving successful outcomes in high-stakes environments
- Familiarity with tools like Salesforce, Jira, or analytics platforms
Benefits
- Comprehensive healthcare coverage for you and your dependents
- Flexible Time Off and generous parental leave policies
- Professional development opportunities, including stipends for learning and growth
- Home office setup allowance
- 401(k) plan to support your financial goals
- Equity opportunities in Rippling’s growth journey
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