Role OverviewThe Sr Solutions Coordinator is an entry-level contributor responsible for developing schedules and coordinating all necessary resources to ensure timely delivery of requests, orders, and customer satisfaction. This role will act as the primary point of contact and an internal processes expert for the sales representatives and customers.
What You Will Do
Gain understanding of company operations and industry trends; assist with identification of potential process improvements. Provide cross-functional support to major accounts, resolve, coordinate, or provide direction to ensure key company accounts receive prompt and effective service.
Why It Might Be a Fit
Act as a liaison between the Company and the account, establish and maintain positive business relationships, internally and externally, to promote Company goals. Support the Company by participating in group problem solving efforts.
Requirements
- Bachelor’s degree in a related field or equivalent education and/or experience
- 2+ years’ relevant experience or equivalent education and/or experience
- Certified Customer Service Specialist certification preferred
- In-depth knowledge of Company brands and products information preferred
Benefits
- Competitive salary
- Flexible work arrangements
- Opportunities for professional growth and development
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