Role OverviewLeads the governance of assets, resources, technology, and processes required to support the designated customer portfolio of Assets. Provides oversight of all projects and leads the operational governance committee. Responsible for leading strategic planning, direction, and support to business/strategic development initiatives for designated customers. Leads the strategic Account Management team and is responsible for leading key SAM initiatives.
What You Will Do
Directs the designated customer account globally, providing leadership oversight to customer and IQVIA assigned project teams. Develops and manages against key customer rules of engagement and/or operational norms. Delivers against key metrics, milestones, and contractual obligations for a portfolio of projects. Serves as the primary operational management contact globally to the designated customer account.
Why It Might Be a Fit
Requires 15 years of experience in the pharmaceutical, CRO, or related industry, with demonstrated knowledge of contractual obligations and processes and customer accounts. Excellent motivation, team building, and leadership skills are required. Strong influencing and negotiation skills, excellent customer service skills, and sound judgment and decision-making skills are also necessary.
Requirements
- Other Degree in Life Science, Business Management or related field
- 15 years in the pharmaceutical, CRO, or related industry
- Demonstrated knowledge of contractual obligations and processes and customer accounts
- Excellent motivation, team building, and leadership skills
- Strong influencing and negotiation skills
- Excellent customer service skills
- Sound judgment and decision-making skills
- Strong software and computer skills, including MS Office applications
Benefits
- Potential base pay range of $123,400.00 - $343,800.00
- Incentive plans, bonuses, and/or other forms of compensation
- Range of health and welfare benefits
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