Senior Support Desk Engineer

The Right Click
Any Location, CT
Job Description
Our client is seeking a Senior Desktop Support Engineer with a strong background in end-user support and systems administration. This role is ideal for someone who thrives in a fast-paced environment, enjoys troubleshooting complex technical issues, and takes pride in delivering exceptional customer service.

Requirements

  • At least 5 years of experience in helpdesk support and/or systems administration
  • Strong experience with Windows OS and desktop environments
  • Hands-on experience with Microsoft Office 365 and Intune
  • Familiarity with Jira or similar ticketing systems
  • Basic networking knowledge (TCP/IP, DNS, DHCP, etc.)
  • PowerShell scripting experience is a plus
  • Strong communication and interpersonal skills with a customer-first mindset

Benefits

  • Equal opportunity employer
  • Flexible work arrangement (hybrid)
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