Senior Support Specialist - Access Center

The People Concern
Santa Monica, CA
Category Healthcare
Job Description
As a Senior Safety and Engagement Specialist, you will play a key role in our mission to provide compassionate, restorative care to individuals facing homelessness, mental health challenges, and substance addiction.

Requirements

  • Provide excellent customer service by engaging and welcoming all participants.
  • Collaborate with management, staff and security in maintaining order and smooth flow of services throughout the day.
  • Provide Crisis Intervention using Non-violent Crisis Intervention techniques to disruptive participants.
  • Monitor and oversee the Access Center Lobby, courtyard, west side patio, bathrooms and showers to ensure compliance with program policies and procedures.
  • Provide and promote resources to participants that are available in the community and surrounding areas as well as directions and transportation assistance as needed.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
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