Senior System Analyst

COVENTEK, INC.

Atlanta, GA

Category Information Technology

Job Description

We are seeking an experienced Senior System Analyst to provide hands-on technical expertise on a team of systems analysts and systems administrators. This role is pivotal in supporting end-users with their IT needs and ensuring the ongoing maintenance and reliability of the agency's core applications and IT infrastructure.

Requirements

10+ years of IT experience
Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams
Minimum 5 years of relevant industry experience in a Microsoft enterprise environment
Understanding of Windows Client and Windows Server in production environments
Configuration of Windows Infrastructure via Group Policy and/or scripts
Adept at using Powershell to automate and execute tasks
Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP
Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus
3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects
2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes
1+ years' experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus
Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently
Experience in coordinating with third-party technical support vendors
Proficiency in creating and maintaining technical documentation
Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable
Solid understanding of IT service management and ITIL best practices is a plus
Track record of continuous learning and adapting to new technologies

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