Senior Systems Administrator

Requirements

• Administer and maintain Yardi and related modules, including configuration, user setup, role-based access, and ongoing system support.
• Serve as the primary point of contact for Yardi user support, issue triage, troubleshooting, and resolution.
• Manage user accounts, password resets, access changes, terminations, and periodic access reviews.
• Support appropriate segregation of duties and system security practices.
• Coordinate and support system testing, including release testing, user acceptance testing, and validation of updates or changes.
• Develop, maintain, and improve workflows, procedures, and documentation related to Yardi administration and business processes.
• Conduct training for end users and support the adoption of system changes and enhancements.
• Monitor data quality and help ensure data integrity across Yardi-related processes.
• Partner with business users to identify inefficiencies, recurring issues, and improvement opportunities.
• Perform root cause analysis on repeat issues and recommend practical solutions to reduce recurring support needs.
• Design, generate, and support standard and ad hoc reports as needed.
• Coordinate with external vendors and internal stakeholders regarding support issues, upgrades, enhancements, and system changes.
• Maintain documentation for administrative procedures, support processes, historical issues and resolutions, and user-facing guidance.
• Support related financial systems and interfaces, as needed, where they connect to or impact Yardi operations.

Benefits

• Medical
• Dental
• Vision
• 401K Match
• Paid Time Off
• Sick Time